LEGAL

Privacy Policy

Last updated: August 4, 2026

1. Information we process

For purchases, we process the customer name, email, order reference, payment status, purchased plan and license-delivery status. For activation, we process a one-way hash of the license key, a device identifier supplied by the application, device name, timestamps and limited diagnostic events. For support, we process the name, email, subject and message you submit.

2. Payment information

The checkout is provided by Stripe. Payment credentials and financial details are handled directly by Stripe and are not stored in the AutoMiner database. Stripe applies its own privacy policy to payment processing.

3. Why we use information

We use this information to confirm purchases, issue and validate licenses, send transactional order and license emails, prevent abuse, provide support, investigate errors and maintain the service.

4. Infrastructure

The website, API and database run on Cloudflare infrastructure. Cloudflare may process network information such as IP addresses to deliver and protect the service. Limited IP information is also used for security logs and rate limiting.

5. Storage and security

Full license keys are not stored in the license table. Purchase-delivery copies are encrypted at rest so a paid customer can retrieve the key from the secure order session. Administrative sessions use signed, secure cookies. No internet system can promise absolute security.

6. Sharing

Information is shared only with infrastructure, payment and transactional-email providers needed to operate the service, or when required by law. The delivery email address and license message are processed by the email provider solely to send the purchase confirmation. AutoMiner does not sell customer personal information.

7. Retention

Order and licensing records are kept as needed to deliver the purchased license, provide support, prevent fraud and meet legal obligations. Support tickets and security logs may be removed when no longer required.

8. Your choices

You may request correction or deletion of eligible personal information through the support form. Some purchase and security records may need to be retained for legal, accounting or fraud-prevention reasons.

9. Contact

Use the support form on the main website and select “Payment or order” or “Other question.” Do not include financial details, account passwords or other secrets.